TERMS AND CONDITIONS


 
STORE POLICY
We pay special attention to the selection of our re-worked archival pieces. These pieces are vintage items that have passed through time and become witnesses of history. We treat these like canvases, they are the starting point of a transformation that turns them into wearable works of art.  As with any painting some of our pieces might have imperfections, it is part of their beauty. 
DELIVERY
PRODUCTS WILL BE SHIPPED WITHIN 3 BUSINESS DAYS.
SHIPPING COSTS WILL BE DETERMINED AT CHECKOUT.
MAISON ÉROS IS NOT RESPONSIBLE FOR PACKAGES LOST OR STOLEN IN TRANSIT.
If any problem occurs, please contact our support team to get help on this matter.
 
RETURNS 
ITEMS NOT IN THEIR ORIGINAL CONDITION WILL NOT BE ACCEPTED FOR RETURN.
RETURNS WILL BE ACCEPTED WITHIN 14 DAYS OF THE DELIVERY CONFIRMATION DATE.
ALL RETURNS PACKAGES SHOULD BE INSURED, THERE WILL BE NO REFUNDS IF ITEM IS DAMAGED OR LOST IN SHIPPING. IN SUCH CASE A CLAIM CAN BE FILED WITH THE COURIER. 
UNFORTUNATELY RETURN SHIPPING COSTS WILL NOT BE REIMBURSED.
YOUR ACCOUNT WILL BE REFUNDED WITHIN 1-3 WORKING DAYS OF RECEIPT OF THE ITEM.
ALL MADE TO ORDER ITEMS ARE NON REFUNDABLE/RETURNABLE.
ANY REQUEST FOR CANCELLATION OF MADE TO ORDER ITEMS MUST BE MADE WITHIN 24 HOURS OF PLACING THE ORDER. THE REQUEST CAN BE MADE BY EMAILING MAISONEROS@GMAIL.COM